Testimonials

Prompt. Honest. Reliable.

Ricky Heath Plumbing has built a reputation as a professional, trustworthy, and friendly plumbing company since its founding 30 years ago. Here’s what our customers are saying about our work.

505 Hillcrest Industrial Boulevard, Macon

4.8 389 reviews

  • Avatar Mark Gentry ★★★★★ in the last week
    First time customer and could not be more pleased with initial contact, communication, updates and professional service. Prompt and respectful with fair prices and Chad Crews left the repair area clean. Ricky Heath Plumbing is now on … More our home maintenance contact list.
  • Avatar M ★★★★★ a week ago
    James was the technician. He was great. Definitely knew his job. Awesome. Courteous, extremely knowledgeable. Sees what needs to be done and does it in a short time. The company is now on speed dial.
  • Avatar S Daniell ★★★★ a month ago
    Office notified me when plumnber was en route. Courteous, friendly, efficient. Explained the issue to me. Did a great job. Would definitely call them again for any plumbing issues.
  • Avatar Curt Howard ★★★★★ a month ago
    Chris and his assistant Jake were very professional and did a great job removing and installing my gas hot water tank. I'll definitely recommend Ricky Heath Plumbing to anyone and I'll call them for any future plumbing needs. … More And the ladies (Amber and Amanda) who work in the office were super nice too. Great job!
  • Avatar Heather Hoyt ★★★★★ 2 months ago
    They came out immediately after I called, help diagnose the problem. They were not able handle the job due to us having a well but I'm very happy they came out, gave me some knowledge into what was happening and they even gave me recommendations … More on another company that could do the repair. Thank you so much!!!
  • Avatar Chadonne White ★★★★★ 2 months ago
    Steven’s personable and professional demeanor made the process so easy. He came in, found the leak and fixed it in the matter of minutes. 10/10 would definitely recommend.
  • Avatar Pilar Wilder ★★★★★ 3 months ago
    James (Dough Boy) was AWESOME! You all have a lifetime customer here because of him. He is efficient, knowledgeable, super friendly and goes above and beyond to make the customer happy. Thanks so much!
  • Avatar Sarah Hall ★★★★★ 4 months ago
    Excellent customer service! We will continue to use Ricky Heath plumbing as needed. Chad and Caleb are professional, honest and worked quickly to diagnose and solve the issue with our hot water heater. We truly appreciate the honesty and … More the different suggestions given. Thank you for getting our hot water working again in these cold temperatures!
  • Avatar Marvin Riner Jr. ★★★★★ 4 months ago
    My Dad, nor I, knew any plumbers in Macon. I went online and found Ricky Heath Plumbing. I called and the lady who answered the phone was very nice and helpful. By the time we finished our conversation, I was sure we wanted them to do … More the job.
    The technician that showed up did a remarkable job and my Dad was very satisfied. Thanks, Ricky and Chris!
  • Avatar sheila Moore ★★★★★ 4 months ago
    Chris came out in record time and found the water leak and a gas leak which was under the house. It did not take him long to fix both issues and I could not be happier. The cost was very reasonable. Chris was very friendly, cordial and … More very professional.Thanks to Ricky Heath for sending such a nice Technician out and Thank you Chris for a job well done. Definitely will call them next time I have a plumbing issue.
  • Avatar Glenda Bakon ★★★★★ 4 months ago
    Impressed from introduction of Tech to completion of job. Chris was very knowledgeable & professional. . Didn't take him long to find the problem. Really like the fact a picture plus bio of Tech was sent prior to his arrival. Makes … More you feel comfortable letting a stranger into your home. First time using Ricky Heath Plumbing but if need arise will use again.
  • Avatar Sailer Walker ★★★★★ 5 months ago
    Steven was so professional and nice during the entire job! He also gave me some other tips when asking about advice on other appliances in my home. Steven was on time and got the job done in a timely manner!
  • Avatar Rachel Waters ★★★★★ 6 months ago
    Absolutely wonderful experience. My technician, Steven, was so helpful and professional. I was totally confident in his knowledge and repair solutions. I will definitely call again for any plumbing problems in the future.
  • Avatar T Wood ★★★★★ 6 months ago
    From the initial call to the end of installation, the professionalism was on full display. This started as a repair call. I opted to bypass the repair and have a new water heater installed once I understood the options and financial implications … More that Bob patiently explained and thoroughly covered all my concerns/questions. I selected the company based off BBB ratings and I was not disappointed. Thanks to Amber, Brittany & Bob!
  • Avatar Deborah Serbula ★★★★★ 6 months ago
    We were very pleased with Ricky Heath Plumbing Co. from the call requesting service through the repair. Chris, the technician was very polite and professional, explaining process necessary to make repair. We will definitely call this … More company if we have another plumbing need.
  • Avatar Donna Chatham ★★★★★ 7 months ago
    I was very pleased from the time I set up appointment. Found this company on BBB. Appointment reminders sent by text and email. Was called by the plumber before he came and was then sent email and text with his picture and a brief bio. … More Was very impressed. Chris was courteous and got the job done. Felt the price was reasonable.
  • Avatar Tharin Eichelberger ★★★★★ 8 months ago
    I called Ricky Heath Plumbing for a leak and they were at my house within 20 minutes. Chad was excellent and informed me of the repairs needed and the options. He is customer oriented and has earned my business going forward. Thanks for … More the great experience and excellent job!