Why Is My Thermostat Set To Cool, but the AC Is Not Turning On?

thermostat settiing

As summer temperatures begin to rise, you rely on your air conditioner to keep your home cool and refreshing. If your thermostat appears to be set to the correct settings, but your AC still won’t turn on, it can leave you scorching in the Georgia summer heat. This common issue can be caused by a variety of factors, ranging from a dead battery to a serious system malfunction. 

In this guide, we’ll walk you through the most common reasons your thermostat is not turning on the air conditioner, troubleshooting tips to get your cooling back on track, and signs it’s time to call Ricky Heath for AC repair.

Why Your Thermostat Isn’t Turning on the AC

Your thermostat is the control center of your cooling system, monitoring the indoor temperature and telling your cooling system when to turn on and off. When the room temperature rises above your set point, the thermostat tells the AC to turn on. Once it reaches the desired temperature, it signals the system to turn off.

If the temperature in your home is on the rise, but your thermostat isn’t turning on your AC, there are a few culprits that could be the cause. The issue could be as minor as having your thermostat set to the wrong temperature, or it could be a more significant problem that affects your entire cooling system. 

Common Causes When the AC Isn’t Responding to the Thermostat

If your thermostat isn’t starting your AC when temperatures are above the set point, several potential problems could be the cause. The most common reasons include:

  • Incorrect settings: To signal your AC to turn on, your thermostat must be set to the “cool” setting and programmed to a temperature at least a couple of degrees below the current room temperature.
  • Low batteries: If your thermostat is battery-powered, low or faulty batteries can prevent it from operating correctly.
  • Wiring issues: Loose or damaged wiring between the thermostat and air conditioner can cause malfunctions. 
  • Faulty sensors: If the thermostat sensor isn’t getting an accurate reading of the indoor temperature, it may not turn on your cooling system.

Is Your Thermostat Actually the Problem?

To rule out problems with your thermostat, check the proper settings, replace the batteries, and inspect for any visible damage. If everything appears to be functioning correctly, the issue may be somewhere else in your cooling system. Some possible causes include:

  • Tripped circuit breaker: If power to your thermostat or air conditioner is interrupted, it can prevent either system from functioning correctly.
  • Compressor problems: A faulty or malfunctioning compressor can prevent your air conditioner from turning on, leaving you without cooling.
  • Dirty air filter: If your AC air filter gets too dirty, it can shut down the system until it’s replaced to prevent damage.
  • Blocked vents: Damage or buildup can block cool air from coming through your vents, making it appear as though your AC isn’t working.
  • Low refrigerant levels: If your air conditioner gets too low on refrigerant, it can’t cool effectively and may not start at all.
  • Clogged drain line: A clogged condensate drain line can trigger a safety switch that shuts down your AC to prevent further damage to the system.

When To Call an HVAC Professional

Before calling for professional AC repair, try these troubleshooting steps to get your cooling system working again:

  • Ensure that your thermostat is set to “cool.”
  • Replace the batteries in your thermostat.
  • Check your circuit breaker to see if it’s tripped.
  • Inspect the AC air filter to check for buildup or clogs and replace it if necessary.
  • Assess your vents to make sure they’re open. 

If you try the above tips and your air conditioner still isn’t turning on, it’s time to call a professional. Experienced HVAC technicians can assess your thermostat and AC unit to determine the underlying cause of your cooling issues. Once they diagnose the problem, they’ll recommend the best solution and repair your system to restore cool comfort to your home. 

Call Ricky Heath for AC Repair and Thermostat Upgrades!

If your thermostat is set to cool, but you’re still having trouble getting your air conditioner to turn on, Ricky Heath is here to help. Our licensed HVAC pros have the tools and training to diagnose and repair a wide range of AC problems, from faulty wiring to complete compressor failure. We’ll quickly get to the root cause of your cooling troubles and find a reliable, effective solution that gets your home back to the right temperature fast.

If your thermostat is nearing the end of its lifespan or constantly malfunctioning, it may be time for an upgrade. We offer smart thermostat installations that let you control your cooling system from anywhere, enhancing energy efficiency, improving indoor comfort, and allowing you to set schedules based on your lifestyle.

Call us or book online to schedule AC service with our expert today! We proudly offer service throughout Macon and the surrounding areas.

Frequently Asked Questions

Can I reset my thermostat to fix the issue?

Resetting your thermostat can resolve the issue if it’s unresponsive, displaying the incorrect temperature, or failing to communicate with your AC. A reset can restore factory settings and clear glitches, helping your thermostat function correctly. However, if the problem persists, there’s likely a bigger underlying issue that requires repair.

Will replacing my thermostat solve the problem?

If your thermostat is faulty, nearing the end of its lifespan, or incompatible with your cooling system, replacing it can resolve the issue. Upgrading to a new thermostat can improve reliability, function, and efficiency. Our technicians can evaluate your system to determine whether a thermostat replacement is the best solution and walk you through your options.

How often do I need to replace the batteries in my thermostat?

You’ll generally need to replace the batteries in your thermostat once a year. Most thermostats display a low battery warning before the batteries are completely depleted. Replace them as soon as you see the warning to prevent interruptions in your home cooling. 

The screen on my thermostat is blank. What could be the problem?

A blank thermostat screen is often due to a power issue, such as dead batteries, a tripped circuit breaker, or loose wiring. Begin by replacing the batteries in your thermostat. If that doesn’t restore power to the screen, contact our team for inspection and repair.

How do I know if my thermostat is compatible with my AC system?

The compatibility of your thermostat depends on the type of cooling system you have, such as conventional, heat pump, or multi-stage units. Most thermostats list which systems they’re compatible with on the back of the package. If you suspect your thermostat isn’t compatible with your AC, contact our team to discuss your replacement options.

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